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The Estee Lauder Companies 助理应用系统经理 in 上海, China


1. Business Analyst

  • Understands the goals, objectives and business strategy of the assigned business area

  • Engages with the business and proactively seeks opportunities for IT to deliver business value

  • Authors business cases which document alternatives and cost/benefit analysis

  • Is accountable for creation and maintenance of RFI/RFP from IT perspective

  • Analyzes existing business processes and participates in reengineering/optimizing efforts

  • Uses systematic and documented approaches, investigates business requirements, works with Function Tower leads/Solution Evaluation team to identify and analyzes multiple solution alternatives and proposes one alternative based on comparative cost/benefit analysis

  • Understands business requirements and effectively work with related IT teams (Enterprise Architecture, Security, Global Technology Infra, Function Tower leads, etc.) to translate business needs and process into technical terms, and vice versa

  • Manage communication with business resources, vendors, sponsors, steering committee and governance councils to initiate the project appropriately

  • Analyzes new requirements and creates the proposal to make changes to an existing service

  • Participates in design reviews to ensure traceability of requirements

  • Provides business process subject-matter expertise to technical resources

  • Ensures appropriate business roles are engaged in solution execution

  • Defines user acceptance criteria for system deployment and supports client acceptance testing

  • Measures the value /success of the final solution as proposed in the business case

  • Participates in assessing end users’ training needs and contributes to the development of the training plan if needed

  • Ensures that incident, problem, configuration, and change/release management are all done with alignment and understanding of business need

  • Negotiates clear service levels for IT services based on business requirements

  • Responsible in managing the vendors resource in delivery and support

2. Business Partner

  • Builds relationships with business areas by using strategic account management skills: research, listening, effective communication, and presentation

  • Influences business areas’ understanding of their own business processes, identifies new opportunities, challenges the status quo, and helps develop recommendations for using IT to improve business process productivity

  • Partners with IT leaders to assess current and desired levels of accounts

  • Serves as account manager, including identifying and prioritizing value-oriented opportunities

  • Identifies, quantifies, and verbalizes the business value created from the investments made in IT products and services

  • Leverages and integrates external best practices and approaches in recommendations and solutions, as appropriate

  • Leverages knowledge of the business, IT portfolio, and architectural standards to provide input to the business area’s IT strategy and plan

  • Serves as key participant in managing the IT portfolio for the business area (e.g. technology, applications, services)

  • Translates business strategy and plans into future service delivery needs

  • Scans the business environment to identify how others in cosmetic/retail IT are dealing with changing

3. Project Manager (Business Consultant/Analysis Type of Projects)

  • Is accountable for creation and maintenance of a project charter

  • Builds and maintains a project plan to achieve the project goals

  • Requests work estimates based on effort instead of duration

  • Is accountable for analysis and communication of project status and issue management

  • Influences adjustments to project schedule, budget, resources, and activities

  • 8 years of relevant, IT business analyst experience, business partner and project management experience preferred

  • Requires a bachelor's degree in computer science or similar discipline

  • Solid experience in translating business requirements into technical language

  • Demonstrate ability to think strategically, tactically and operationally

  • Experience in retail, cosmetic industry preferred

  • Solid understanding of HR and CRM/Consumer Engagement function, digital and mobile technology preferred

  • Ability to manage and work efficiently with various levels of people in matrix organization

  • Able to manage multiple tasks and result driven oriented

  • Organized, self-motivated, enthusiastic and proven rapid learning capability

  • Strong team player and proactive collaborate with team members and Project teams

  • Ability to inspire, engage and drive new ideas and innovation

  • Good interpersonal and communication skills

  • Fluent oral and written working English

班次 白班

出差 接受,5 % 的时间

工作 Information Technology / GIS

工作性质 正式

编制 全职

主要地点 Asia Pacific-CN-上海

品牌 Estée Lauder Companies

Language: zh

Job Number: 181257