The Estee Lauder Companies CN.创新.产品.Multi-Area.高级用户体验经理 in 上海, China
Work closely with Online Production team, Business teams and Online partner to create and maintain the roadmap and portfolio of eCommerce brand.com, Wechat mini program, features, enhancements and maintenance for China Online.
Receive and analyze business requests, capturing requirements and working with all teams to develop scope and identify project needs and solutions.
Influence leadership within the business areas to create and maintain alignment around the project objectives, measurable benefits, success criteria, scope and constraints impacting project delivery.
Work with Engineering and Operations teams to start projects and setup of all necessary phases according to plan and roadmap.
Create and execute a detailed project plan with milestones, quality requirements, dependencies, and resources in collaboration with business, creative and engineering teams.
Own regular status meetings between Business, Operations and Engineering teams to review project status, risks and maintenance boards.
Partner with QA team and oversee quality of the project, ensuring that the best use of resources at all times is in line with the project plan, brand and production standards and within budget constraints.
Work with Release Manager, Systems and Operations teams to create and execute launch plans for projects.
In partnership with Business and Maintenance teams, oversee and coordinate maintenance tasks, boards and tickets to ensure smooth and efficient operation and timely resolution of issues.
Serve as a point of contact for Business and Maintenance teams seeking direction and decisions regarding maintenance items or issues.
Minimum Education level:Minimum Years of Experience:% Travel Time:
Bachelor 5-8 years<10%
Required Language Proficiency:Licenses or Certifications:
English, Mandarin PMP, Prince2 or similar certifications
Additional Job Specifications (e.g., physical demands, working conditions, equipment/machinery, specific skills, etc.):
E-Commerce Project management experience
Excellent verbal and written communication skills
Flexibility to work with teams in different time zones
出差 接受，5 % 的时间
工作 Online / E-Commerce
主要地点 Asia Pacific-CN-上海
品牌 Estée Lauder Companies
Job Number: 1913501